Kencall is East Africa's first and largest international contact centre and has won awards and recognition from its clients and the international media for its excellence in sales, service and quality.
Its principals bring years of successful, executive level experience in Fortune 100 companies and extensive knowledge of doing business in Africa. Kencall has built a world of class, state of the art facility in Nairobi, Kenya, and operates 24 hours a day, 7 days a week. It has over 500 employees and can scale up to 1,500 seats. Kencall has built a successful enterprise based on the country's large pool of talented, university educated and motivated labour that have mild anglicized accents.
Kencall functions based on the cumulative effort of its founders, senior managers and contact centre agents.
Our enviroment.
Kencall's main facility is located in Nairobi's Export Promotion Zone, a government endorsed business park created to help the country develop.Kenya is ideal as a new IT Enabled Services market, new President has set a high standard for the country...
