KenCall is Kenya's first international contact center and serves clients in the US, UK and Kenya. It has built a world class facility within Nairobi and deploys state of the art technology to run its operations.
We provide our clients with professional and affordable remote service and sales marketing which needs to get to the consumer market fast.
We believe in raising the confidence level of our employee support and empowering them to provide world class client support through intensive training in understanding of your company as well as your products and services.
Our Quality Assurance team ensures our services are of high quality and they meet and go beyond the the clients' expectations.
September 18, 2008: Kenya’s business process organisations (BPO) — long confined to international clientele for lack of local buyers of their services — made a big leap in the domestic market on Wednesday after Telkom Kenya announced that it had contracted out its customer service operations to Kencall.
Of accomplishment of helping its clients to retain customers, grow sales and develop and maintain their customer databases.
Remote service and sales support. We do this by taking our staff through psychometric testing, attitude management and extensive skills training.
To creating very profitable and successfull long-term ventures with its partners