U.S. : +1 (720) 733 0307
U.K. : +44 20 7292 8691
KENYA. : +254 20 660 2000
History
Nicholas Nesbitt, a paragon of business in Kenya, co-founded KenCall in 2005. As the first global contact centre in Kenya the company grew quickly benefiting from Kenya’s large educated labour pool, their strong work ethic, the company’s will to succeed and the deep investment in ensuring the right procedures, technology and strategy was in place from the outset.
The competitive landscape has since intensified within the call centre space, but KenCall has consistently stood out ahead of the rest delivering the highest level of outsourcing support to companies including Orange, Spinvox and the Wall Street Journal.
The company has gone from strength to strength since 2005 building experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO. The company has developed and implemented world-class technology infrastructure and efficient operations winning numerous including the CCF Awards in 2008 for the Best Non European Call Center. KenCall has overcome all political and business challenges in its path to become what it is today – the largest and most successful global contact center in Kenya.
The competitive landscape has since intensified within the call centre space, but KenCall has consistently stood out ahead of the rest delivering the highest level of outsourcing support to companies including Orange, Spinvox and the Wall Street Journal.
The company has gone from strength to strength since 2005 building experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO. The company has developed and implemented world-class technology infrastructure and efficient operations winning numerous including the CCF Awards in 2008 for the Best Non European Call Center. KenCall has overcome all political and business challenges in its path to become what it is today – the largest and most successful global contact center in Kenya.
