Kencall - Kenya's most successful contact centre

Meeting the Challenges of Engaging With Donors On-Line

01.02.10 | Download pdf | read more |

Meeting the Challenges of Engaging With Donors On-Line
Nik Nesbitt, CEO of KenCall, argues that charities need to commit to better on-line engagement, which includes a proper focus on monitoring and responding to donor requirements.read more....

Growing Kenyan BPO

21.01.10 | Download pdf | read more |

Kenyan government starts outsourcing council
January 21 2009

Nik Nesbitt, CEO of KenCall EPZ Ltd has started blogging on a site known as BPOvoice.com. In his blog he writes about growing Kenyan BPO.

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