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Nicholas Nesbitt, founder and CEO of KenCall EPZ Ltd spoke about the Kenya Farmer Helpline at The Second Outsourcing & Shared Services Forum for NGOs and Developing Partners held at the Holiday Inn, Nairobi, Kenya.
NetHope is a unique collaboration of 29 of the world's leading international humanitarian organizations working together to solve common problems in the developing world. They were the main sponsors of the conference in partnership with The Rockefeller Foundation, Kenya ICT Board, BPO and Contact Centre Society, Accenture and Stratos. Host AITEC Africa.
The Event brought together leading outsourcing providers with the aim of supporting and developing the BPO industry in Kenya working hand in hand with the Kenyan Government and NGOs
Part of Nicholas Nesbitt’s itinerary in the US was speaking engagements in various prestigious universities including Boston University's Institute for Technology Entrepreneurship and Commercialization and Massachusetts Institute of Technology (MIT) Sloan school of Management. He had interactive discussions with 30-50 students about ‘Leading change in a Developing Market’. He shared his views about outsourcing specifically in Kenya, how to start up a business in a growing economy, and some of the challenges faced in the implementation processes.
Mr. Nesbitt also met with various professors from the universities who have done work in Africa, particularly in Kenya and they are also doing a case study about KenCall. The professors will give MIT students a chance to visit KenCall and see how its operations are run.
KenCall speak about Outsourcing in the Banking and Financial Services Industry at the AITEC conference held in Nairobi, Kenya. AITEC Africa is an organization that focuses on ICT publishing, event management, professional development and training in Africa. Annually they hold conferences with the aim of spreading knowledge across most of English –speaking Africa.
KenCall got an opportunity to speak about some of its core services in outsourcing that can be offered in the banking and financial industries. The main purpose of the conference was reinforcing Nairobi’s role as the region’s financial service centre. The event attracts various prestigious companies in the COMESA region.
