our services detailed3

bullets1Retail

We understand the importance of customer service to the retail industry and take maximum care with client brands.

bullets1NGO’S

Our representatives provide the outreach that modern charities need to maintain support

bullets1REPORTS ANALYSIS

KenCall is great place to outsource research & analysis reporting services. Presence of specialized resources with multi-domain expertise, combined with exceptional processes have made KenCall an ideal outsourcing destination for high-end processes like financial research analysis reporting, market research analysis reporting, and business research analysis reporting.

 Accurate and organized data is the key to accelerating your business growth.We provide accurate and timely data entry services for a variety of industries and companies. Our highly experienced team has the capability to handle large volumes of data entry and analysis. Outsource your data management work to us and focus on your core processes.

bullets1CUSTOMER SERVICE

At KenCall, Customer service is an integral part of our job and it is not an extension of it that’s why our clients trust us with their most valuable assets their customers. This is a critical responsibility that we take very seriously so we recruit and hire only the right people to fit your needs. We train our customer service representatives with top trainers, e-learning tools, dedicated training facilities, brand immersion and direct input from your customer care team.

bullets1MARKETING RESEARCH

KenCall is a full-service research organization offering a comprehensive range of information gathering and analysis capabilities.KenCall has years of experience in conducting marketing research programs in the East African and International markets. At KenCall you will find a team of research professionals who are focused and committed to ensuring that the most pertinent, reliable, easy to interpret and actionable information is generated and delivered to all its clients.At KenCall we deal with:

  • New product research
  • Questionnaires, surveys and focus groups
  • Market analysis
  • Benchmarking